Updated January 2011: We ship via USPS either First Class or Priority Mail depending on the size of the package. We do not offer expedited shipping at this time. Orders are usually processed and shipped within 4 business days of being placed. However there are exceptions, such as an order containing mounted stamps may take a bit more time to process because they will have to be assembled. Shipping charges will be added to your order upon checkout, and are based on the dollar amount of your order. We use PayPal for online credit card transactions but you don't have to have a PayPal account to checkout. Just follow the simple instructions on the first PayPal page to check out without signing into PayPal.
AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY
AR, IA, KS, LA, MN, MO, ND, NE, OK, SD, TX
AK, AL, CT, DE, FL, GA, HI, IL, IN, KT, MA, MD, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WI, WV
Up to $11.99
$3.00
$3.00
$3.00
$12.00-$29.99
$5.20
$5.50
$5.85
$30.00-$59.99
$7.15
$8.40
$9.40
$60.00-$99.99
$8.50
$10.95
$10.95
$100.00-$149.99
$8.95
$13.20
$13.95
$150.00 and up
FREE (free on retail orders in USA only)
International Shipping Charges
Updated January 24, 2012: Flat rate shipping for international packages is $16.95 ($12.95 to Canada or Mexico) for a Priority Mail Small Flat Rate Box (8-5/8" x 5-3/8" x 1-5/8") or a Priority Mail Flat Rate Envelope (12-1/2'' x 9-1/2''). You may be asked to pay an additional shipping charge if your items are too large or there are too many items to fit in either a Priority Mail Small Flat Rate Box or Envelope. Items too large or too numerous for a Priority Mail Small Flat Rate Box or Envelope will not be available for international shipping unless you are willing to pay an additional shipping charge. Many items on the site are marked with an asterisk (*) indicating this, however not all of the items or combination of items are marked. You will receive an email from us after placing your order, indicating the need for additional shipping.
Updated November 2010: PLEASE READ: Due to an influx of International buyers who have refused to pay additional shipping charges on their orders (and people who randomly change their minds) we will now be charging a restocking fee of 5% on all orders that are canceled by the customer. We will also be charging a 10% restocking fee for any international order that has to be canceled by us due to non payment of additional shipping charges.
Substitutions
We reserve the right to make ribbon color substitutions, based on availability from the manufacturer. (Ribbons are generally only changed when a color is discontinued).
Returns
Updated December 2009: We have few strict rules, but one of them does concern returns. First, we do not accept returns on cut ribbons, yardage, magazines, books, collage sheets or opened "packaged" items.Pre-approval for all returns must be obtained by email (please explain the reason for the return when emailing). We honor returns 30 days from the ship date only (no exceptions to this rule). All returns will be given store credit, no refunds. Ordinarily you will not be credited for shipping. We absolutely do not credit for used merchandise, unless there is a problem with the manufacturing of the product. We do not accept any returns on "Special Orders."
